You can find out more about your hotel by looking at its hotel detail page. Here you can find more information such as each room’s bed type, facilities and relevant hotel facilities.
Begin your search on the desktop or app homepage
- Enter your desired location
- Select your check-in and check-out dates
- Select the number of rooms you require for your stay
- Enter the number of adults and children for each room
- Click the “Submit” button to begin a search
- You will arrive at the search listing page
For Desktop
For App
You may click on a property to find out more about the different options and costs available for booking.
Alternatively, you may contact the hotel for detailed information and enquiries.
Yes, you can make a request for a late check-out. You may do so in the Additional Requirements box during the booking process. Once you have received your booking confirmation, you can follow up with the hotel directly to confirm that your request can be met.
For Desktop
For App
Please do note that this request may or may not be possible for the hotel you are booking, depending on the occupancy rate of the dates of your intended stay. Additional fees may apply, and are not included in the booking price displayed on BlackBook.
As BlackBook has no control over the availability of rooms, we recommend calling the hotel prior to your arrival to guarantee your request. You can find the hotel’s contact information in your confirmation email.
For special requests such as early check-ins, you can enter these in the Additional Requirements box during the booking process. We strongly recommend you to contact the hotel directly to ask about early check-in policies before making your booking. Once you have received your booking confirmation, you can follow up with the hotel directly to confirm that your request can be met.
For Desktop
For App
Additional fees may apply, and are not included in the booking price displayed on BlackBook.
We recommend calling the hotel prior to your arrival to guarantee your request. You can find the hotel’s contact information in your confirmation email.
Some hotels may have provisions for pets on their premises. This is entirely based on individual hotel policy and at their own discretion. We strongly recommend checking with the hotel directly before making your booking.
For special requests such as pets-allowed room, you can enter these in the Additional Requirements box during the booking process. Once you have received your booking confirmation, you can follow up with the hotel directly to confirm that your request can be met.
For Desktop
For App
Additional fees may apply, and are not included in the booking price displayed on BlackBook.
We recommend calling the hotel prior to your arrival to guarantee your request. You can find the hotel’s contact information in your confirmation email.
Some hotels may provide an airport transfer service or may be able to help arrange for such services. Currently, airport transfers are not included in the price of a room booked through BlackBook.
For special requests such as requesting for airport transfers, you can enter these in the Additional Requirements box during the booking process. Once you have received your booking confirmation, you can follow up with the hotel directly to confirm that your request can be met.
For Desktop
For App
Additional fees may apply, and are not included in the booking price displayed on BlackBook.
We recommend calling the hotel prior to your arrival to guarantee your request. You can find the hotel’s contact information in your confirmation email.
For hotels that you have booked through BlackBook, you will find the hotel’s contact information in your booking confirmation email.
For hotels that you may be interested in booking, you may contact them directly via their website, their official email or telephone number.
We recommend having at least a digital copy of your booking confirmation when checking in at the hotel. You will find a PDF copy of your hotel booking attached to your booking confirmation email, you may print this out to have with you when you arrive at the hotel.
Do note that some hotels may require the credit card used for booking as well for verification and/or for the debiting of a deposit upon check in.
We are sorry to hear that you’ve had a disappointing experience with your stay. Please contact our team and provide your feedback for the hotel.